Frequently Asked Questions

If you have received our quote and are comfortable our prices, do reply via e-mail or Whatsapp. We will get back to you with an available appointment date as soon as possible.

We would encourage you to place your booking anything between 6 months – 1 year before your event date.

Upon booking confirmation, Rumah Dusun will prepare offical invoice, design proposal and layout plan for submission to you no later than a month before your event date.

Yes, you may hire your own preferred decorator and caterer. However, since Rumah Dusun is a heritage house, we will need to ensure that the property is not damaged by external vendors hence a security deposit of RM1,000 will need to be paid. This deposit will be returned to you after your event once it is determined that no damages have occured.

All caterer also will be required to meet at Rumah Dusun on an agreed date prior to the event date for Health & Safety briefing.

Yes, you can custom the event package based on your specific individual requirement as we understand that no bride and groom will have the same requirement as others.

You can cancel your booking by writing officially to Rumah Dusun. Please note that cancellation liability policy will be applied to all invoice charged as follow:

Cancellation received 120 days or more prior to function, 30% liability for all invoice charged.

Cancellation received 90 days or more prior to function, 50% liability for all invoice charged.

Cancellation received 89-31 days or more prior to function, 75% liability for all invoice charged.

Cancellation received 30 or less days or more prior to function, 100% liability for all invoice charged.

All deposit – except otherwise stated – is NON-REFUNDABLE.

We accept cash/cheques/bank transfer made payable to Rumah Dusun Sdn. Bhd. bank accounts.

A first payment of 30% of the full amount must be made payable upon of the confirmation of the quotation. Full payment must be made 7 days before the event and all the receipt must be emailed to us.